An excellent guide to developing tenacity and persistence in everything that you do...but especially in the workplace. Great tips and suggestions on how to follow through what you start! Contents: Crime of Carelessness; Relation of Work to Character; Blinders That Cost a Million Dollars a Day; Difference Between Artist and Artisan; Second Class Men; Thoroughness the Handmaid of Genius; That Fatal Almost; What Every Employer is Looking For; Where Only the Best is Good Enough.
THE CRIME OF CARELESSNESS
MANY
years ago a relief life-boat
at New London sprung a leak, and while being repaired a hammer was
found in the
bottom that had been left there by the builders thirteen years before.
From
the constant motion of the
boat the hammer had worn through the planking, clear down to the
plating.
In
another instance, it was
discovered that a young girl had served twenty years for a twenty month
sentence, in an Alabama prison, because of the mistake made by a court
clerk
who wrote "years" instead of "months" in the formal record
of the prisoner's sentence.
The
history of the human race
is full of the most horrible tragedies
caused by carelessness and the inexcusable blunders of those who never
formed
the habit of accuracy, of thoroughness, of doing things to a complete
finish.
Multitudes
of people are
hobbling around on one leg, have lost an eye or an arm, or are
otherwise
maimed, because dishonest workmen wrought deception into the products
they manufactured;
they cheated their employer and slighted their work, covered up defects
and
weaknesses in the product with paint and varnish.
How
many innocent people have
lost their lives because of dishonest work, carelessness and criminal
blundering in railroad construction, for example? Think of the
tragedies caused
by lies packed in car-wheels, locomotives, steam-boat boilers, and
engines;
lies in defective rails, ties, or switches; lies in dishonest labor put
into
manufactured material by workmen who said it was good enough for the
meager
wages they got! Simply because people were not conscientious in their
work
there were flaws in the steel, which caused the rail or pillar to snap,
the
locomotive or other machinery to break. The steel shaft once broke on a
ship
sailing in the middle of the ocean, and the lives of a thousand
passengers were
jeopardized because of some-body’s carelessness.
How
many serious accidents have
occurred because of a lack of care in the casting of steel girders and
all
sorts of iron building material! Even before they were completed,
buildings have
fallen and buried the workmen under their ruins, because somebody was
dishonest
in his workmanship —employer or employee—and his dishonesty left only
lies and deceptions,
into the material of the building.
A
big mill in a manufacturing
city in Massachusetts fell one day while in full operation. The ruins
accidentally took fire, and sadly, one hundred and twenty-five lives
were sacrificed.
The disaster was the result of the grossest carelessness of the
superintendent,
or masterbuilder.
Iron
columns were put in that
were defective in casting. They were thin as paper on one side, and as
thick as
a plank on the other, when they should have been measured equally and
true to a
hair-line fraction all around. When the pressure came upon them, they
were
quickly broken, and botched work claimed a holocaust of human lives.
Some
time ago the world was
startled by the collapse of a great bridge in Canada, which caused the
loss of
many precious lives and millions of dollars in property. The newspaper
reports
of the disaster stated, "twenty thousand tons of steel, which had in
the
course of several years been laboriously worked into the south arm of a
great
bridge over the St. Lawrence River at Quebec, suddenly crumpled up like
cardboard and fell into the river, carrying with it nearly a hundred
human
beings. Of these over seventy were crushed to death or drowned. Besides
this
terrible loss of life the disaster must have cost the builders of the
bridge
millions of dollars—all wiped out of existence in only a few seconds.
Before
the investigating
committee appointed by the Canadian government to inquire into the
matter, Mr.
Theodore Cooper, the consulting engineer of the bridge, an expert in
his profession,
gave the following testimony:
"I
believe if
prompt action had been taken to protect chord nine west (the section of
the bridge
under suspicion) from further deflection, which could have been done by
the employment
of three hours' work and one hundred dollars' worth of timber and
bolts, the defects
and deficiencies which we now recognize in the compression chords and
members could,
at a later date, have been corrected, and the bridge could have been
made
perfectly safe and sufficient for its intended purpose."
Here
was a double crime;
carelessness or negligence on the part of the constructing engineers or
some of
those employed in building the bridge in the first place, which made
the
collapse at all possible; in the second place, criminal carelessness on
the
part of those responsible for the condition of the bridge, who might
have
prevented the fatal accident by the exercise of a little ordinary care
and
intelligence, the expenditure of a few hours' work and a hundred
dollars' worth
of material!
The
majority of railroad
wrecks, of disasters on land and sea, which cause so much misery and
cost so
many lives are the direct result of carelessness, thoughtlessness, or
half-done
botched and blundering work. They are the evil fruit of the low ideals
of
slovenly, careless, indifferent workers; selfish, self-centered people
who
expect every-thing of others, but never from themselves.
The
worst crimes are not
punishable by law. Carelessness, a lack of thoroughness, are crimes
against
self, against humanity, that often do more harm than the crimes that
make the
perpetrator an outcast from society. Where a tiny flaw or the slightest
defect
may cost a precious life, carelessness is as much a crime as deliberate
criminality.
If
everybody put his conscience
into his work, did it to a complete finish, it would not only reduce
the loss
of human life, the mangling and maiming of men and women, to a fraction
of what
it is at present, but it would also give us a higher quality of manhood
and womanhood.
It takes honest work to make an honest character. The habit of doing
poor,
slovenly
work will, after a
while, make the worker dis-honest in other things.
The
man who habitually slights
his work slights his own character. Botched work makes way for a
botched life.
Our work is a part of us. Every half-done job you let go through
your
hands diminishes your
competence, your efficiency, your ability to do good work. It is an
offense
against your self-respect, an insult to your highest ideal. Every
inferior
piece of work you do is an enemy which pulls you down, keeps you from
getting
on in life.
THE RELATION OF WORK TO CHARACTER
NOTHING
kills ambition or
lowers the life standard quicker than familiarity with inferiority—that
which
is cheap, the "cheap John" method of doing things. We unconsciously
become like those with whom we are regularly associated. It becomes
part of us,
and the habit of doing things in an inferior, slovenly way weaves its
fatal
defects into the very texture of the character, and becomes part of a
lower
life standard.
Most
young people think too
much of quantity, and too little of quality in their work. They try to
do too
much, and do not always take the time and care necessary to doing it
well.
They do not realize that the education, the comfort, the satisfaction, the general improvement and bracing up of the whole man that comes from doing one thing absolutely right. If only they understood the importance of putting the trademark of one's character into the final product; realizing how that one act far outweighs the lesser value of doing a thousand botched or lazy jobs.
We are so easily influenced that the quality which we put into our life-work affects everything else in our lives, and tends to bring our whole conduct to the same level. The entire person takes on the characteristics of one's usual way of doing things. The habit of precision and accuracy strengthens the mentality and improves the whole character.
On
the contrary, doing things
in a loose-jointed, slipshod, careless manner deteriorates the whole
mentality,
demoralizes the mental processes, and pulls down the quality of the
entire
life-experience.
Every
half-done or slovenly job
that goes out of your hands leaves its trace of demoralization behind,
takes a
bit away from your self-respect. After slighting your work, after doing
a poor
job, you are not quite the same man or woman you were before.
You
are not so likely to try to
keep up the quality of your work, not so likely to regard your word as
sacred
as before. You incapacitate yourself for doing your best in proportion
to
the number of times you
allow yourself to do inferior work. The more you accept mediocrity in
your
work, the easier it is for you to accept all the lesser things in your
life.
The
mental and moral effect of
half doing, or carelessly doing things; its power to drag you down, to
demoralize you, can hardly be estimated because the processes are so
gradual,
so subtle. No one can respect himself who habitually cheats his work,
and when self-respect
drops, confidence goes with it; and when confidence and self-respect
have gone,
excellence is impossible.
It
is astonishing how
completely a lazy habit will gradually, insidiously fasten itself upon
the
individual and so change
his whole mental attitude. As a result, his prospect for achieving his
life-purpose is greatly diminished, even though he is unaware and may
think he
is doing his level best.
One's
ambition and ideals need
constant watching and cultivation in order to keep the standards up.
Many
people get so set in their ways that their ambition wanes and their
ideals drop
when they are alone, or when they surround themselves with careless,
indifferent
people. They require the constant assistance, suggestion, prodding, or
example of
others to keep them up to a higher standard.
I
recall a once prominent man
who, until the death of his wife, had very high ideals and a lofty aim;
a man
who was extremely painstaking and careful in everything, who would
never accept
anything from himself but the best he was capable of. However, once he
was living
alone, he gradually dropped his lofty standards, neglected his
appearance, and
grew so slovenly in his personal habits, that he became repulsive to
the eye,
and yet he was, apparently unconscious of the change in him that those
around
him witnessed.
How
quickly a youth of high
ideals, who has been well trained in thoroughness, often deteriorates
when he
leaves home and goes to work for an employer with inferior ideals and
dishonest
methods!
The
introduction of inferiority
into our work is like introducing subtle poison into the system. It
paralyzes
the normal functions. Inferiority is an infection which affects the
entire
system. It dulls ideals, palsies the aspirations, stupefies the
ambition, and
causes deterioration all along the line of the one afflicted.
The
human mechanism is so
masterfully aligned that whatever goes wrong in one part affects the
whole
structure. There is a very intimate relation between the quality of our
work
and the quality of our character.
Did
you ever notice the rapid
decline in a young man's character when he began to slight his own
work, to
shirk responsibility, to slip into lazy hours, and display rotten
service?
If
you should ask the inmates
of our penitentiaries what had caused their lives to ruin, many of them
could
trace the first signs of deterioration back to when they began shirking
responsibility,
cheating on their hours, deceiving their employers—to being indifferent
and
adopting dishonest work habits.
You
must also not steal another
person's time, you must not steal goods or ruin his property by
half-finishing
or botching your work, by working carelessly or with indifference. Your
contract with your employer means that you will give him your best, not
just
your second-best will do.
Aside
from the question of
honesty and its effect on your body and mind, you can't afford to give
the
worst of yourself to the man who hires you to do your best, for your
lack of honest
effort will always come back to cause you pain and discomfort.
"What a fool you are," said one workman to another, "to be so diligent and to make so much effort with that job, when you don't get much pay for it. 'Get the most money for the least work,' is my rule, and I get twice as much money as you do." "That may be," replied the other, "but I shall like myself better, I shall think more of myself, and that is more important to me than money.
You
will like yourself better
when you have the approval of your conscience. That will be worth more
to you
than any amount of money you can pocket through fraudulent, skimped, or
botched
work. Nothing else can give you the glow of satisfaction, the electric
thrill
and uplift which comes from having completed a superbly-done job.
Perfect work harmonizes
with the very principles of our being, because we were made for
perfection. It fits
our very nature.